What We Collect and Why It Matters
When you open an account with nv88, we collect the details you submit during registration — your name, email address, contact number, and preferred payment method. When you make a deposit or withdrawal using Touch 'n Go eWallet, Boost, or GrabPay, the transaction reference and amount
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are logged to your account wallet for verification and dispute resolution. We also record device identifiers and session data each time you access the platform — this helps us maintain session continuity across your phone and browser without asking you to log in repeatedly. Your data
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is processed on the basis of contract performance (running your account), legal obligation (fraud prevention and regulatory compliance where local law applies), and legitimate interest (platform security). We do not sell your personal data to third parties. Any sharing with payment processors or identity verification services
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is limited to what those services need to complete the specific task — a DuitNow transfer reference goes to the payment rail; nothing more. Retention periods follow the applicable local legal framework. Data tied to closed accounts is kept for the minimum period local law requires,
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then deleted. Access to your personal data within the organisation is role-restricted; only staff whose job requires it can view account-level records. Where local law permits your use of nv88, these practices apply in full.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.